LOMA by Graeme Cheevers gift vouchers are redeemable against any LOMA dining experience and valid for 12 months from date of purchase.
We are regrettably unable to extend the validity of gift vouchers after purchase. Our voucher redemption policy is designed to ensure fairness and consistency for all our valued customers. This policy helps us manage our resources effectively and provide the best dining experience to everyone. As a result, we are unable to make exceptions to this policy.
When making a reservation the gift voucher number must be quoted and voucher must be presented for redemption upon arrival.
Any reservation made using a gift voucher is subject to our standard booking policy. Vouchers will automatically be redeemed in the case of a no show.
When using a gift voucher for a dining experience payment no change will be given in cash. Any value remaining on a gift voucher can be used in full or part payment for future dining. Where a gift voucher holder wishes to use one towards a value higher than the balance on the gift voucher they will be required to pay the difference.
The value on a gift voucher cannot be exchanged for cash or refunded.
In the event that any payment used to activate or top up a gift voucher is not authorised, or otherwise defaults, any corresponding amount added to the gift voucher will be removed.
A gift voucher that has been given or issued as part of a promotion may have variable expiry dates, please refer to the promotional material or information that will be accompanied with the gift card or digital gift voucher. A promotional gift voucher cannot be topped up. If a promotional gift voucher is not used within the specific time period any remaining value will be removed from the gift voucher.
LOMA by Graeme Cheevers reserves the right to alter our prices without notice. In the event that a gift voucher is purchased for a specific experience and the price differs at the time of redemption, the monetary value on the voucher will override the named experience.
Please keep the gift voucher safe and treat it like cash. LOMA by Graeme Cheevers does not collect or store personal information on the recipients of gift vouchers and therefore, if a gift voucher is used without the consent of the holder.
Valid for 12 months from voucher start date.
